Reference

How chip88 Handles Your Personal Information

Your account data — including the details you share when depositing via bKash, Nagad or Rocket — is held under a clear set of rules we follow every time.

Account data kept secureLocal wallet privacy: bKash, Nagad, RocketYour right to access or delete dataJurisdiction-dependent access
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chip88 How chip88 Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

We apply SSL encryption across all account pages and payment flows, including when your bKash, Nagad or Rocket transaction details pass through our system. Data access inside our team is restricted to staff who need it to operate your account or handle your query. We do not share your personal information with marketing networks. If the rules that apply to the region you access from change, we update this policy and notify you through your account.

Encryption in Transit

SSL encryption covers every account page and payment step — your bKash, Nagad and Rocket transaction references are never transmitted in plain text.

Cookie Control

Session cookies keep your lobby preferences active. You can block or clear cookies through your browser; doing so may affect how some account features load.

Data Retention

We keep your account records while your account is open and for a set period after closure, as required by the rules of the region your access falls under.

Access Requests

You can ask to see, correct or delete the data we hold. We verify your identity first — usually by confirming your registered wallet number — before processing any change.

PRIVACY CONTACT

Reach Us About Your Data

If you want to review the data we hold on your account, request a correction, or ask us to close your account and remove your records, our support team is the right starting point. Send your request with your registered account details so we can verify it is genuinely you before we act. Response times depend on the nature of the request and the volume of queries we are handling.

Live Chat Open the chat widget from your account page and select the data or privacy option. We will ask for your registered details before proceeding.
Email Support Send your data request to our support address listed in your account dashboard. Include your account username and the wallet type you use — bKash, Nagad or Rocket.
Account Settings Some data preferences — cookie consent and marketing communications — can be adjusted directly inside your account settings without contacting support.

Common Questions About Your Privacy at chip88

The questions below cover what we are asked most often about data rights, wallet privacy and account records. If your question is not here, our support team can help through live chat or email.

We collect your name, contact details, and the wallet references you use — bKash, Nagad or Rocket — along with device and session data generated when you browse the lobby.

No. Your wallet details are used only to process your deposits and withdrawals. We do not pass payment references to advertising networks or third-party data brokers.

Contact us via live chat or the email address in your account dashboard. State your account username and registered wallet type so we can verify your identity before responding.

Yes. Submit a deletion request through support. We will close your account and remove your records subject to any retention period required by the rules of your access region.

Retention periods depend on the rules that apply to the region you access from. We will tell you the applicable period when you submit a closure or deletion request.

Access to chip88 depends on your local law and eligible region. If access is restricted where you are, we are unable to open or maintain an account, and no further data is processed.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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